Make At Home is an online platform or application for posting or advertising good quality and authentic home made products or services at reasonable price in a particular location. Application helps buyers or consumers to identify the sellers who are selling products or services from their home in their locality. The buyers can get contact information about sellers through this application and can contact them to purchase the various products and services. The actual transaction of products, services or payment happen offline and it is not part of this application in any way.
"Buyer" shall mean any natural or legal person who is a consumer of goods or services available in Make At Home.
“Seller” shall mean any natural or legal person who is posting or advertising the products or services for selling on Make At Home.
“User” shall mean any natural or legal person who is using the application Make At Home including “Buyer” and “Seller”.
“You” Includes User of Application.
“Application” or “App” shall mean a mobile application of Make At Home or website.
“Make at Home” and the terms such as “We” “Our” “Us” includes a mobile application or website, our officers, directors, employees, partners, founders or agents, suppliers of Make At Home.
Any other terms used in terms and condition shall have common meaning as used in normal course of actions as per English language.
Make At Home is actively involved to assist people in promoting and expanding home run businesses which are built based on specialised skill or knowledge. To provide a platform for women entrepreneurs running home based business to showcase their skills and help them grow is our special interest. Our motive is also to offer quality and authentic home made products and services which are at very affordable price to consumers.
Make At Home values and respects its users at most, we follow the highest standards of privacy guidelines to protect the information shared by its users with us.
All capitalized terms that have not been specifically defined herein shall have the same meaning as provided under the Terms & Conditions.
By using make at home application (for example, when you register for an account, purchase a service, enter a contest or promotions, communicate with us, on our sites or applications), you agree to provide consent to our collection, use and sharing of your personal information as described in this policy.
‘Personal Information’ or ‘PI’ is defined as any information that identifies (whether directly or indirectly) to a particular individual or natural person, such as the individual’s name, postal address, email address, and mobile number indicating to that particular person or is identifiable. When anonymous information is directly or indirectly associated with personal information, the resulting information also is treated as personal information.
We may ask for and collect the following personal information about you when you use the application and without this information we may not be able to provide you with all the requested services;
Primary Phone No.
Location or Address
We collect information about you and your use of our service, your interactions with us and our advertising, as well as information regarding your mobile or other device used to access our service. The information includes:
Your interactions with our email, customer care and messaging platform.
Geo-location information like IP addresses.
Third party services
If you link, connect or login through account with a third party service i.e. Google, Facebook and Twitter they may send us information such as your registration and profile information from the service.
We will only collect and process personal data about you where we have lawful basis. Lawful basis on which we would process our personal information includes obtaining explicit consent from you for processing your personal information or processing for “legitimate interests” where processing is necessary by us to provide you with customer support or process your data for providing premium services.
We use information to provide, analyse, administer, enhance and personalize our service and marketing efforts, to process your registration, your orders, and to communicate with you related to below mentioned points. For example, we use information to:
prevent, detect and investigate potentially prohibited or illegal activities, including fraud, and enforcing our terms (such as determining free trial eligibility);
communicate with you concerning our service (for example by email, push notifications text messaging, and online messaging channels), so that we can send you news about make at home details about new features and content available on make at home and special offers, promotional announcements, and consumer surveys, and to assist you with operational requests such as OTP or password reset requests.
• notify you about changes in terms of service.
• allow you to participate in interactive features offered through our Services.
• carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing, chargeback and collection.
Make At home displays the personal information of a user registered as a seller in application to another user who is registered as buyer in application. This information includes the name, mobile number; email ID, location and images or product/ service information uploaded by a seller on the application. However, the personal information of a seller is displayed to buyer only when the interest request sent by the buyer is accepted by a seller if the request is not accepted or rejected then the personal information of seller is not displayed to the buyer or any other user of the app. So by accepting any request from the buyer seller gives consent to display his personal information to the buyer. Also, by using the service of make at home and its application user gives consent to display his personal information to other users of the application through app.
We do not share your personal information with Companies, organizations, or individuals outside of make at home:
In the event of any requirement by court order, government or quasi-government agency to disclose Your Personal Information, We will disclose information as may be legally required. We may also disclose Your Personal Information if we, in the good faith believe that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process.
We may retain some of your personal information as necessary for our legitimate business interests, such as fraud detection and prevention and enhancing safety. For example, if we inactive a make at home account for fraud or safety reasons, we may retain certain information from that account to prevent that user from opening a new account in the future.
• We may retain and use your personal information to the extent necessary to comply with our legal obligations. For example, we may keep some of your information for tax, legal reporting and auditing obligations.
For withdrawing your consent at any time during the tenure of your services with us, you may choose to do so by contacting us. We shall review your request and may ask you to verify your identity. Post verification we will withdraw the consent for which request was made by you and stop any further processing of your personal information.
You can write to us in case of any grievance or compliant. Please be aware that if you do not allow us to collect personal information from you, we may not be able to deliver certain experiences, products, and services to you, and some of our services may not be able to take account of your interests and preferences. If collection of personal information is mandatory, we will make that clear at the point of collection so that you can make an informed decision whether to participate. If you have questions about the specific personal information about you that we process or retain, and your rights regarding that personal information, please contact us.
Make at home is not intentionally designed for or directed at persons less than 16 years of age. Make at home does not knowingly permit any person who is under 16 years of age to register with the services or to provide any other personally identifying information. If we become aware that any personally identifiable information of persons less than 16 years of age has been collected on the make at home without verified parental consent, then make at home will take the appropriate steps to delete any such information and notify the parent.
However, we consider it the responsibility of parents to monitor their children’s use of our services. Nevertheless, it is our policy not to collect and process any personal information from children below 16 years of age or offer to send any promotional materials to persons in that category. Make at home does not seek or intend to seek or receive any personal information from children. Should a parent or guardian have reasons to believe that a minor has provided make at home with personal information without their prior consent.
We may transfer your personal information to individual companies of the make at home affiliated companies. Wherever your personal information is transferred, stored or processed by us, we will take reasonable steps to safeguard the privacy of your personal information.
We are continuously implementing and updating administrative, technical, and physical security measures to help protect your information against unauthorized access, loss, destruction, or alteration. Some of the safeguards we use to protect your information are firewalls and data encryption, and information access controls. If you know or have reason to believe that your
If you have any queries, complaints regarding the collecting, processing, transfer of personal data/information or regarding this policy please do contact us.