About App

Make At Home is an online platform or application for posting or advertising good quality and authentic home made products or services at reasonable price in a particular location. Application helps buyers or consumers to identify the sellers who are selling products or services from their home in their locality. The buyers can get contact information about sellers through this application and can contact them to purchase the various products and services. The actual transaction of products, services or payment happen offline and it is not part of this application in any way.

Definitions

"Buyer" shall mean any natural or legal person who is a consumer of goods or services available in Make At Home.

“Seller” shall mean any natural or legal person who is posting or advertising the products or services for selling on Make At Home.

“User” shall mean any natural or legal person who is using the application Make At Home including “Buyer” and “Seller”.

“You” Includes User of Application.

"Privacy Policy" means the policy displayed on our Website which details how we collect and store user’s personal data.

“Application” or “App” shall mean a mobile application of Make At Home or website.

“Make at Home” and the terms such as “We” “Our” “Us” includes a mobile application or website, our officers, directors, employees, partners, founders or agents, suppliers of Make At Home.

Any other terms used in terms and condition shall have common meaning as used in normal course of actions as per English language.

The use of this website or application by user is solely governed by this policy and any policy so mentioned by terms of reference. Browsing through application, or using any of the services shall be taken to mean that you have read and agreed to be bound by all of the policies. You will be subject to the rules, guidelines, policies, terms, and conditions applicable to any service that is provided by this site, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use.

I. Objective and Scope

Make At Home is actively involved to assist people in promoting and expanding home run businesses which are built based on specialised skill or knowledge. To provide a platform for women entrepreneurs running home based business to showcase their skills and help them grow is our special interest. Our motive is also to offer quality and authentic home made products and services which are at very affordable price to consumers.

Make At Home values and respects its users at most, we follow the highest standards of privacy guidelines to protect the information shared by its users with us.

This Privacy Policy governs the use of Personal Information shared (as defined below) with or collected by from the users of application.

This privacy policy describes the usage of information provided or collected on through our applications. Please keep in mind that when you provide information to us on a third-party site or platform (for example, via our applications like social media login the information we collect is through those third-party sites linked with our applications is covered by this privacy policy, and the information the third-party site or platform collects is subject to the third-party site or platform’s privacy practices. Privacy choices you have made on the third-party site or platform will not apply to our use of the information we have collected directly through our applications. Please also keep in observance that our sites and applications may contain links to other sites not owned or controlled by us and we are not responsible for the privacy practices of those sites. We encourage you to be aware when you leave our sites or applications and to read the privacy policies of other sites that may collect your personal information.

All capitalized terms that have not been specifically defined herein shall have the same meaning as provided under the Terms & Conditions.

This Privacy Policy should be read in conjunction and together with the Terms and Conditions.

II. User Consent

By using make at home application (for example, when you register for an account, purchase a service, enter a contest or promotions, communicate with us, on our sites or applications), you agree to provide consent to our collection, use and sharing of your personal information as described in this policy.

III. Collection and Use of Personal Information

‘Personal Information’ or ‘PI’ is defined as any information that identifies (whether directly or indirectly) to a particular individual or natural person, such as the individual’s name, postal address, email address, and mobile number indicating to that particular person or is identifiable. When anonymous information is directly or indirectly associated with personal information, the resulting information also is treated as personal information.

IV. Information you provide to us

We may ask for and collect the following personal information about you when you use the application and without this information we may not be able to provide you with all the requested services;

Name

Email id

Primary Phone No.

Location or Address

Images


V. Information we collect automatically

We collect information about you and your use of our service, your interactions with us and our advertising, as well as information regarding your mobile or other device used to access our service. The information includes:

Your interactions with our email, customer care and messaging platform.

Geo-location information like IP addresses.

VI. Information we collect through third parties

Third party services

If you link, connect or login through account with a third party service i.e. Google, Facebook and Twitter they may send us information such as your registration and profile information from the service.

VII. Purposes and Lawfulness of processing

We will only collect and process personal data about you where we have lawful basis. Lawful basis on which we would process our personal information includes obtaining explicit consent from you for processing your personal information or processing for “legitimate interests” where processing is necessary by us to provide you with customer support or process your data for providing premium services.

We use information to provide, analyse, administer, enhance and personalize our service and marketing efforts, to process your registration, your orders, and to communicate with you related to below mentioned points. For example, we use information to:

prevent, detect and investigate potentially prohibited or illegal activities, including fraud, and enforcing our terms (such as determining free trial eligibility);

communicate with you concerning our service (for example by email, push notifications text messaging, and online messaging channels), so that we can send you news about make at home details about new features and content available on make at home and special offers, promotional announcements, and consumer surveys, and to assist you with operational requests such as OTP or password reset requests.

• notify you about changes in terms of service.

• allow you to participate in interactive features offered through our Services.

• carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing, chargeback and collection.

VIII. Disclosure to other users and third parties

Make At home displays the personal information of a user registered as a seller in application to another user who is registered as buyer in application. This information includes the name, mobile number; email ID, location and images or product/ service information uploaded by a seller on the application. However, the personal information of a seller is displayed to buyer only when the interest request sent by the buyer is accepted by a seller if the request is not accepted or rejected then the personal information of seller is not displayed to the buyer or any other user of the app. So by accepting any request from the buyer seller gives consent to display his personal information to the buyer. Also, by using the service of make at home and its application user gives consent to display his personal information to other users of the application through app.

At times the make at home may make certain personal information available to strategic partners that work with make at home to provide service, or that help the make at home market to customers. For example, when you purchase and activate subscription, you authorize make at home to exchange the information you provide during the activation process to carry out a service. If you are approved for service, your account will be governed by the make at home’s privacy policy. Personal information will only be used by the make at home to provide or improve our service and marketing aspects; it will not be shared with any third parties for their marketing purposes.

We do not share your personal information with Companies, organizations, or individuals outside of make at home:

Legal

In the event of any requirement by court order, government or quasi-government agency to disclose Your Personal Information, We will disclose information as may be legally required. We may also disclose Your Personal Information if we, in the good faith believe that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process.

IX. Your Controls and Choices

We may retain some of your personal information as necessary for our legitimate business interests, such as fraud detection and prevention and enhancing safety. For example, if we inactive a make at home account for fraud or safety reasons, we may retain certain information from that account to prevent that user from opening a new account in the future.

• We may retain and use your personal information to the extent necessary to comply with our legal obligations. For example, we may keep some of your information for tax, legal reporting and auditing obligations.

Withdrawing Consent and Restriction of Processing

For withdrawing your consent at any time during the tenure of your services with us, you may choose to do so by contacting us. We shall review your request and may ask you to verify your identity. Post verification we will withdraw the consent for which request was made by you and stop any further processing of your personal information.

Complaints

You can write to us in case of any grievance or compliant. Please be aware that if you do not allow us to collect personal information from you, we may not be able to deliver certain experiences, products, and services to you, and some of our services may not be able to take account of your interests and preferences. If collection of personal information is mandatory, we will make that clear at the point of collection so that you can make an informed decision whether to participate. If you have questions about the specific personal information about you that we process or retain, and your rights regarding that personal information, please contact us.

X. Children’s Privacy

Make at home is not intentionally designed for or directed at persons less than 16 years of age. Make at home does not knowingly permit any person who is under 16 years of age to register with the services or to provide any other personally identifying information. If we become aware that any personally identifiable information of persons less than 16 years of age has been collected on the make at home without verified parental consent, then make at home will take the appropriate steps to delete any such information and notify the parent.

However, we consider it the responsibility of parents to monitor their children’s use of our services. Nevertheless, it is our policy not to collect and process any personal information from children below 16 years of age or offer to send any promotional materials to persons in that category. Make at home does not seek or intend to seek or receive any personal information from children. Should a parent or guardian have reasons to believe that a minor has provided make at home with personal information without their prior consent.

XI. Data transfer, storage & processing globally

We may transfer your personal information to individual companies of the make at home affiliated companies. Wherever your personal information is transferred, stored or processed by us, we will take reasonable steps to safeguard the privacy of your personal information.

XII. Security and compliance with laws

We are continuously implementing and updating administrative, technical, and physical security measures to help protect your information against unauthorized access, loss, destruction, or alteration. Some of the safeguards we use to protect your information are firewalls and data encryption, and information access controls. If you know or have reason to believe that youraccount credentials have been lost, stolen, altered, or otherwise compromised or in case of any actual or suspected unauthorized use of your account, please contact us.

XIII. Change in Policy

This Privacy Policy is subject to change from time to time. We reserve the right, at our sole discretion, to modify the terms of this Privacy Policy from time to time in order to ensure compliance with applicable laws (“Updated Terms”). The Updated Terms shall be effective immediately and shall supersede these the terms of this Privacy Policy. We will not be under an obligation to notify you of any changes to this privacy policy except if the changes made to the policy significantly affects your rights or as may be required by law. You shall be solely responsible for reviewing the Privacy Policy from time to time for any modifications. By continuing to use make at home after the updated Terms have been published, you affirm your agreement to the updated terms.

XIV. Contact information

I. Support

If you require any information or clarification regarding the use of your personal information or this privacy policy or grievances with respect to use of your personal information, please contact us.

II. Data Controller

If you have any queries, complaints regarding the collecting, processing, transfer of personal data/information or regarding this policy please do contact us.